Holland America Cruise Line Website Review & Ratings + Holland America Cruise Line Coupons
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Holland America Cruise Line Website Review & Ratings + Holland America Cruise Line Coupons

Holland America Cruise Line : Products & Services

Holland America Line is recognized as the undoubted leader in the cruise industry’s premium segment. With 139 years of experience, Holland America Line’s fleet of 15 ships offers more than 500 cruises to 350 ports in more than 100 countries, territories or dependencies. Two- to 110-day itineraries visit all seven continents and highlights include Antarctica, South America, Australia/New Zealand and Asia voyages; a Grand World Voyage; and popular sailings to ports in the Caribbean, Alaska, Mexico, Canada/New England, Europe and Panama Canal. Avail of their special offers too!

Holland America Cruise Line : Company Background

In the year 1873 Holland America Line was founded as the Netherlands-America Steamship Company (NASM), a shipping and passenger line. It became known as Holland America Line because it was headquartered in Rotterdam and provided services to Americas. Holland America Line is now headquartered in 300 Elliott Ave W, Seattle, WA 98119.

The company is wide-spreading their business for over 139 years of expertise. In the year October 15, 1872 the company’s first ocean linear called the Rotterdam sailed its maiden voyage from the Netherlands to New York City. By its 25th anniversary Holland America Line owned a fleet of six cargo and passenger ships, and also provided service between Holland and the Dutch East Indies via the newly constructed Suez Canal. In the year 1895, the company offered its first vacation cruise and in the year 1989, Holland America Line Inc. became a wholly owned subsidiary of Carnival Corp., the largest cruise company in the world.

The key people of the company are; Stein Kruse (President and CEO), Richard D. Meadows (Executive VP, Marketing, Sales and Guest Programs), Larry D. Calkins (Senior VP, Finance and Information Technology), and Paul Goodwin (Executive VP, Onboard Revenue, Planning, Port Operations and Tours).

Holland America Cruise Line : Customer Feedback & Reviews

Holland America Line receives abundant customer feedback favorably. Most ratings were above average with four and five-star. Favorably it gain a score of 4.8 out of 5 points and unfortunately it got one (1) star which is the review for Holland America Line Statendam pertaining to buffet system. Editorial review praising the cruise features.

Holland America Cruise Line : Business Credibility & Trustworthiness

Holland America Line is not accredited by the Better Business Bureau, however, it is rated as “B+”. The factors affecting to their rate is the failure to respond one complaint filed against the business. The company has been honored with awards and accolades as well by some organizations and publications. The awards include; #1 Preferred Cruise Line, Best Overall Cruise Value (19 consecutive years), High Deluxe Five-Star-Plus Rating, and a lot more achievements.  

Holland America Cruise Line : Website Popularity & Google Ranking

Alexa shows no submitted reviews for Hollandamerica.com, however, its global rank is 25,014. Visitors to the site spend about 54 seconds on each page view and a total of 8 minutes on the site during each visit. The 65 of the site’s visitors come from US and ranked # 6,472. Another popularity snapshot for the site is the 2,949 sites linking into it. The site has 38.95% search traffic with an average impact on search queries. It ranks 6 out of 10 on Google PageRank with 996,138 monthly unique visitors. It's good for SEO website. Hollandamerica.com has 19% SEO score.

Holland America Cruise Line : Social Media Presence

Hollandamerica.com maintains a blog for their customers with fresh blogs to read on daily. They can be followed on Facebook with 727,643 likes and 38,571 talking their page. See trends of tweets on their Twitter page with 23,748 followers and recorded 6,547 tweets. Check various photos on their Pinterest page with 1,572 followers. Watch amazing videos on their YouTube channel with 1,048,924 views. 

Holland America Cruise Line : Website Security & Safety

The sites URL checked through various platform and it turns out that Hollandamerica.com has an SSL certificate and is apparently secured though. However, the URL in the address bar only starts with “http://” and not with “https://” which is the secure one.  The site was checked to Google’s diagnostic page and it turns out that the site is listed as not suspicious, doesn’t appear to function as midway for the other sites to get infected, and has not hosted malicious software for over 90 days’ time.

Holland America Cruise Line : Pricing & Packages

Pricing for Holland America Line apparently varies. They are offering cruises to Alaska, Asia, and Mexico and almost all part of the world. They are offering 7-night round trip which averages to $699.00 to $1,999.00. They also cater for hotel/tour packages which allow the customer to select freely. For best deal they have special offers averaging to $500.00 to $2,000.00

Holland America Cruise Line : Shipping Rates & Policies

Shipping does not apply to this company.

Holland America Cruise Line : Payment Methods Accepted

Hollandamerica.com accepts payment through American Express, VISA, MasterCard or Discover Card. A check is acceptable too and must be payable and send to:

Holland America Line

Attn: Cash Applications

300 Elliott Ave W

Seattle, WA 98119

For faster processing a confirmation number on the check must be included. MCOS is not accepted. For consumers outside U.S. and Canada should make payment by wire transfer or passenger's credit card.

In addition to your cruise fare, you will also be charged an amount for Taxes. That term, as used by Holland America Line, refers to certain taxes, fees and charges imposed by governmental or quasi-governmental authorities, including port authorities, relating to any aspect of a cruise or tour.

Holland America Cruise Line : Returns, Refunds & Exchange Policy

Holland America Line’s cancellation policy for cruise or cruise tour apparently permits a refund of the receive amount except for amounts paid for the CPP Platinum Plan. The refund is applicable if a cancellation letter has been received by the company at least 76 days prior to the date of commencement of travel by any mode of transportation (air, rail, sea or otherwise) booked through Holland America Line. In most cases, a partial refund will be provided for later cancellations up to a certain number of days prior to commencing travel, after which no refund will be made.

Cancellation fees apply regardless of the reason for cancellation, including medical and family matters. Given that the resale of cancelled space will likely results in a lost opportunity to sell other space, cancellation fees are due regardless of resale. Refunds will be processed on the basis of the net payment actually received and retained by Holland America Line from your travel agent, excluding the amount paid for the CPP Platinum Plan.

Holland America Cruise Line : Product images & screenshots
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